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Contact Information
General Information
Corporate Address
Central Payment
2350 Kerner Blvd, Suite 300
San Rafael, CA 94901
Corporate Contact
Tel: 415-462-8335
Fax: 1-800-449-7620
info@cpay.com
Central Payment
2350 Kerner Blvd, Suite 300
San Rafael, CA 94901
Corporate Contact
Tel: 415-462-8335
Fax: 1-800-449-7620
info@cpay.com
Deployment Facility Address
Central Payment Deployment Office
3070 Kerner Blvd, Suite C & E
San Rafael, CA 94901
Deployment Facility Contact
shipping@cpay.com
Central Payment Deployment Office
3070 Kerner Blvd, Suite C & E
San Rafael, CA 94901
Deployment Facility Contact
shipping@cpay.com
Agent Inquiries
For those Interested in Becoming an Agent for Central Payment1-888-881-3818
salescareers@cpay.com
Existing Agent Support
1-800-449-8014
agentsupport@cpay.com
Merchant Support
Customer ServiceStatement & billing questions, deposit reconciliation, and ordering supplies.
1-800-449-8012, Option 2
customerservice@cpay.com
Technical Support
For account activations and terminal/software support.
1-800-449-8012, Option 1
techsupport@cpay.com
Risk Management
For inquiries regarding holds, limit adjustments, chargebacks, and retrievals.
1-800-449-8012 x7370
risk@cpay.com
Voice Authorization Center
Contact when your terminal gives you a "Call Center" response.
Visa/Mastercard/Discover: 800-291-4840
American Express: 800-528-2121
Please have the appropriate merchant identification number when calling.