Contact Central Payment

1-800-449-8012

Technical Support

Terminals, software & account activations.

1-800-449-8012, option 1

techsupport@cpay.com

Customer Service

Statements, billing, deposit reconciliation, and ordering supplies.

1-800-449-8012, option 2

customerservice@cpay.com

PCI Compliance

1-800-449-8012, option 7

pci@cpay.com

Point of Sale (POS) Support

1-800-449-8012, option 3

possupport@cpay.com

Risk Management

Holds, limit adjustments, chargebacks, and retrievals.

risk@cpay.com

Soporte de idioma Español

1-800-449-8012

spanishsupport@cpay.com

Hỗ Trợ Ngôn Ngữ Việt

1-800-449-8012, tùy chọn 5

1-415-2945-4147 fax

vlsupport@cpay.com

中文专线

1-800-449-8012, 分机 6

1-415-2945-4147 传真

clsupport@cpay.com

Voice Authorizations

Contact when your terminal gives you a “Call Center” response.

Visa/Mastercard/Discover: 1-800-291-4840

American Express: 1-800-528-2121

Please have the appropriate merchant identification number when calling.

Corporate Headquarters

2350 Kerner Blvd, Suite 300

San Rafael, CA 94901

1-415-462-8335

1-800-449-7620 Fax

info@cpay.com

Deployment Office

464 Dubois St.

San Rafael, CA 94901

shipping@cpay.com

Sales Representatives

For those Interested in becoming a sales representative:

1-888-881-3818

salescareers@cpay.com

jobs.cpay.com

Existing sales representative support & sales inquiries:

1-888-881-3818

agentsupport@cpay.com